Please can someone rectify my Vodacom account
<p>So this is my second complaint ,</p> <p> </p> <p>Someone from Vodacom contacted me and said that my account would be credited for the data fee that they've charged me for the past 4-5 months without my consent.</p> <p> </p> <p>I just viewed my invoice and these changes have not been made.</p> <p> </p> <p>This is really beyond frustrating Vodacom</p> <p> </p> <p>I am truly disappointed</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
