1 reviews | Active since Oct 2016

25 Oct 2016, 13:59

Please can Someone get back to me!

<p>For 1 week and 1 day I have been without connection. I have contacted vodacom customer care every day. Been to Pinecrest mall every single day , posted on hellopeter, was told i would be contacted and have still hear nothing. </p> <p> </p> <p>I demand that someone get back to me and tell me why my line is not working. I have never been late on payment .</p> <p> </p> <p>I run my business from this line .</p> <p> </p> <p>Please get back to me !</p> <p> </p> **********

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2016, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team