Please call me if you can!

<p>On the 25th of April I did an upgrade or did I. The upgraded was confirmed during the telephone conversation and it was confirmed that they do have the phone in question in stock, even confirmed the colour and then apologised for only being able to deliver the phone on the 28th of April because of the holidays. No problem, acceptable, happy customer! Since then it was a nightmare o try and find out what happened to this delivery. i have phone on several times everytime going through this lengthy security process only to be cut off or **** to. On Thursday last week I call five times and eventually got to somebody who actually found the order and proudly told me it is my lucky day as it will be delivered today the 12th of May. I am sure you can guess what happened next. NOTHING!!!!! SURPRISE? NO!!!!!. Please get you act together</p>