CB
Chantelle B

1 reviews | Active since Nov 2016

30 Nov 2016, 17:34

Please call me

<p>Since Friday 25 Nov 2016 I suddenly can't make any outgoing calls. Went to Vodashop and learned that there was an unexpected credit limit put unto my account. Can' t make any calls. Not even emergency numbers. They told me they will solve it in 1 hour. That was Monday. Tuesday it was 24 hours. Today it was my phone that's broken and later it will 49 hours. Ehich one is it now? The consultant doesn' t phone me...... Not happy!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,