PLEASE BOOK IN YOUR DEVICE

When will vodacom admit the BlackBerry z10 is a problematic device, I mean stuff at the glen outlet advised how the phone has been discontinued due to it being problematic, this is a track record of how many time ive visited vodacom regarding this: job number: 1) ***, <br> 2)***, <br> 3) ***8<br> Can someone actually take a correct business decision, and help me, I am not willing to back the phone in and having the same issue again.