PW
Phadisi W
1 reviews | Active since May 2020
18 Jan 2022, 11:29
Please assist me
Hello Peter
Please assist, On the 23rd November vodacom called me advertising their vodapay , the asked me to deposit R50 into their account, they told me it will reflect on my vodapay pay acc.
Since 23rd November 2021 till today is not reflected , I've asked them to return it into my account, seems like they are not interested, they asked me to send proof of payment I did ,but still they just don't want to send my R50 back.
Please help me
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Jan 2022, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PW
Phadisi W's updateReviewer Update
08 Feb 2022, 11:11Hello Peter
May you please assist regarding the query I've sent last, till now is not yet resolved, vodacom consultant called me ,since she said she will call back till today am still waiting for their call.
Hello Peter please help me to get my R50 back from vodacom,
May you please assist regarding the query I've sent last, till now is not yet resolved, vodacom consultant called me ,since she said she will call back till today am still waiting for their call.
Hello Peter please help me to get my R50 back from vodacom,
PW
Phadisi W's update08 Feb 2022, 11:11
Reviewer Update
Hello Peter
May you please assist regarding the query I've sent last, till now is not yet resolved, vodacom consultant called me ,since she said she will call back till today am still waiting for their call.
Hello Peter please help me to get my R50 back from vodacom,
May you please assist regarding the query I've sent last, till now is not yet resolved, vodacom consultant called me ,since she said she will call back till today am still waiting for their call.
Hello Peter please help me to get my R50 back from vodacom,
PW
Phadisi W's updateReviewer Update
18 Feb 2022, 12:18Hello Peter
Vodacom don't care their client , same thing happend again, after writing to you they called once and said she will call back , till now am still waiting for their call.
Helo Peter please help
Vodacom don't care their client , same thing happend again, after writing to you they called once and said she will call back , till now am still waiting for their call.
Helo Peter please help
PW
Phadisi W's update18 Feb 2022, 12:18
Reviewer Update
Hello Peter
Vodacom don't care their client , same thing happend again, after writing to you they called once and said she will call back , till now am still waiting for their call.
Helo Peter please help
Vodacom don't care their client , same thing happend again, after writing to you they called once and said she will call back , till now am still waiting for their call.
Helo Peter please help