PN
Paseka N
1 reviews | Active since Mar 2022
09 Sept 2023, 12:14
Please assist
On 2023/06/22 received a notification that someone had *****ulently used my personal documents such as ID Bank account to apply online for a cellphone contract and I had reported the matter to Vodacom store (Heidelberg Mall) and a ***** CASE OPENED but since then nothing has been done but debit order transection going every month
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Replies (2)
Vodacom's replyOfficial
09 Sept 2023, 18:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2023, 18:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PN
Paseka N's updateReviewer Update
10 Sept 2023, 11:40Thanks for the response and that I'll be waiting for your call
PN
Paseka N's update10 Sept 2023, 11:40
Reviewer Update
Thanks for the response and that I'll be waiting for your call