fS
faadiel S

1 reviews | Active since May 2013

05 Aug 2016, 10:46

please assist

<p>Good day. My wife called in to cancel her vodacom contract as the contract was already 24months .we were told to fill in some forms as ther was a refund due as i overpaid .this was done on the 19th July. Could you gve me a update on the status as to what is happening ,contract number that was cancelled is ********** 978. </p>

0
Replies (2)
Vodacom
Vodacom's reply05 Aug 2016, 11:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

fS
faadiel S's update08 Aug 2016, 06:20
Reviewer Update

Still no assistance from vodacom