please accept you took my money and gave me ****!!

On the 25/08/14 I and since I bought it I have visited the store more than I did my best friend and still no JOY! They would every single time book in my phone for repairs and every-time I get it back \repaired"only to have thesame problem that I sent it in for. When I ask what was wrong then I am told they replace the software. To top it all after the 4th time I got the new phone back they gave me a refurbished phone that was 10 times worse. The phone has gone in twice since the refurbished and I still have no joy. I have lost all my contacts as I requested backup and that Just does not happen. I am laughing stock as every other day I don't have a phone. Vodacom can just admit that they sold me a piece of **** and give my money back as I spent R 2000. Cash. I want to know if they have fully qualified technical staff and they can't fix the phone maybe they sold me ****. I cannot help and why should I pay more than I already have for them selling me a piece of fully loade dung for lack of a better word. Personally I feel they dismissing me and look at me \""you again!\"" I have all the right to get perfectly working merchandise as I PAID for it - I PAID for a ****py one in this case."""