bB
barendlab B

1 reviews | Active since Jun 2016

12 Mar 2020, 00:39

Pleas help I love vodacom but it's seem thy don't whant to help on a simpel mistake

I have taking out a cell phone contract for Iphone 11 pro when I took it out there was only a gold one and the people at vodacom told me if a whant a black one or space gray I will have to wait 3 months for it so I took the phone I was not happy it's was gold so I asb if he please can't help to get a divergent one like a space gray or black it's a very expensive phone and expensive contract it's was in the 7 day that a was not happy about it so what now how can I get dis sported out

0
Replies (2)
Vodacom
Vodacom's reply12 Mar 2020, 09:30
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
bB
barendlab B's update15 Mar 2020, 04:16
Reviewer Update
It's been now for Olmos a week and now one call me ***