LM
Lungiswa M

1 reviews | Active since Jan 2019

01 Jan 2025, 18:01

PlayStation Vodacom

Hello Peter

I had a very bad experience with Vodacom at South Gate mall. I took a PlayStation 5 with contract on the 27th June 2024. It still under warranty PlayStation5 had a problem with the disc I called them and ask what going on they said I should take it for repair 4th of December 2024 I took it to the shop Siya try to help and we make calls and I also try but we both failed to get hold of them for repair Marvin the manager said the is nothing they can do I ask how because it under warranty and I’m paying for something I don’t use

Hellopeter please help me with this I’m paying for something that I am not using at all My PlayStation 5 it at the shop

0
Replies (1)
Vodacom
Vodacom's reply02 Jan 2025, 08:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team