LM
Lungiswa M
1 reviews | Active since Jan 2019
01 Jan 2025, 18:01
PlayStation Vodacom
Hello Peter
I had a very bad experience with Vodacom at South Gate mall. I took a PlayStation 5 with contract on the 27th June 2024. It still under warranty PlayStation5 had a problem with the disc I called them and ask what going on they said I should take it for repair 4th of December 2024 I took it to the shop Siya try to help and we make calls and I also try but we both failed to get hold of them for repair Marvin the manager said the is nothing they can do I ask how because it under warranty and I’m paying for something I don’t use
Hellopeter please help me with this I’m paying for something that I am not using at all My PlayStation 5 it at the shop
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Replies (1)Vodacom's replyOfficial
02 Jan 2025, 08:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2025, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
