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siyasanga G

1 reviews | Active since Jun 2019

25 Jun 2019, 15:49

Play/shake everyday reward

I received a call this year in march from vodacom,they told me i have won 50 000on play/shake everyday and i believed them bcoz i play everyday,so they sent me a claim form via email n i fill the form and sent back to them,the form say i will receive my reward within 30 day so i waited until now its been almost 90 days now but nothing happen,when i call them they give me run around..i think it was a **** or they used that money for themselves,i can even tell then names,i am thinking of moving from vodacom to telkom,i've been using vodacom since 2007 but they dissapointed me

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Replies (2)
Vodacom
Vodacom's reply25 Jun 2019, 16:13
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply26 Jun 2019, 13:13
Official
 Dear Siyasanga 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team