LJ
Le J

1 reviews | Active since Jul 2013

04 Jan 2016, 07:46

Playing with Poeple Lives

My account was settled and closed a few months ago, Vodacom confirmed that my ITC will be cleared, now all of the sudden my ITC shows that my vodacom account has not been paid for 6 months and is causing me to have a bad ITC record, this was suppose to be the six month since the account was cleared, now I need to wait until you clear up your mistake and wait another 6 months. You are playing with peoples lives by not doing your Job!!!! Fix this now or I will take vodacom to court. I have had enough of your *********** behaviour and staff. Vodacom is a terrible place to work at and the people have no respect and regards for other people. I am awaiting your feedback within the net 24hours.

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 10:11
Official
Hello spattieball,

We do thank you for the posting and apologize for the inconvenience and level of service received.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team