Playing with people's credit score

This is my fourth Hellopeter post in a week about these clowns.

Last comms from Vodacom was a guy who called me & asked for my acc / policy number, I gave him and he said he couldn't find it on the system. I then gave him my ID and he still couldn't find it. My number has been rendered non-existent and I'mm pretty sure they want to blacklist me which will look bad for my prospective employer!!

Stop playing with people's lives and keep your end of the bargain! How can you bill an account under remediation? How will the person ever pay up if you keep billing extra amounts that were said to have been "frozen"? - I assume you have blacklisted me since my account mysteriously disappeared!

I want an answer soon as this is my livelihood!!! I want the accounts department to call and not be told I must call them, like I have airtime to waste by holding on for 30 + mins!

I will take this company to ICASA if nothing is done mark my words!