1 reviews | Active since Dec 2016
Play to or Play to loose??
<p>Vodacom has an exciting promo called Play averyday and like many vodaco users i have been playing relegously averyday. today it seems i played to loose as i purchased 3 plays abd everytime i tried to play my purchased play vodacom conviniantly had a system error but my airtime was deducted each time my purchased plays had an error.</p> <p> </p> <p>I called the customer service center firstly i spoke to Branda Dlamini who promised the matter would be resolved within an hour but nothing.</p> <p>I then called again and was put on hold for 30min and evenualy the HELPFULL vodacom employee who made me hold for so long just conveniantly hung up on me.</p> <p> </p> <p>so i ask again Vodacom what is the aim of this promo again???</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
