FA
Fatima A
1 reviews | Active since Aug 2018
20 Jan 2022, 22:57
Play promo
So I won from the vodacom play promotion a 200 netflorist voucher . Only to b getting **** for netflorist saying the voucher us lost or not valid I call vodacom the consultant than calls ne back saying netflorist will giv me a voucher to use again but on thevsane day it expires. I said no the consultant has not returned my call what's the point winning vouchers when u can use them
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Jan 2022, 23:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jan 2022, 23:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
FA
Fatima A's updateReviewer Update
20 Jan 2022, 23:09Thank u for replying so swiftly awaiting patiently
FA
Fatima A's update20 Jan 2022, 23:09
Reviewer Update
Thank u for replying so swiftly awaiting patiently
Vodacom's replyOfficial
24 Jan 2022, 12:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have escalated your query to the Rewards Team and based on the feedback received, a new Netflorist code was generated *** which expire on the 2022-02-01.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2022, 12:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have escalated your query to the Rewards Team and based on the feedback received, a new Netflorist code was generated *** which expire on the 2022-02-01.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,