1 reviews | Active since May 2017
Play everyday prizes don't work as advertised
<p>Today my wife and I went shopping at Edgars, and Edgars Active.</p> <p>At Edgars Active when I tried to use my Play everyday voucher, which states "Get R150 off R500 spend or more at Edgars Active", it only gave us R100 off. The guy at the counter, said other customers have experienced the same issue.</p> <p>Anyway, we then went to Edgars. My wife has a Play everyday voucher, stating ,"Get R400 off R2000 spend or more at Edgars" when we went to pay for our R2098.00 worth of cloths, low and behold the voucher doesn't work. The supervisor at Edgars tells us that we, the customer must phone Vodacom to verify the voucher and wait half an hour for approval. So we told them to keep the cloths and walked out. What a waist of time.</p> <p>Sorry Vodacom, your play everyday day prizes offer false promises, and are a real waist of your customers time.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
