CH
Chan Hum-Coue

1 reviews | Active since Sept 2011

17 Nov 2016, 08:34

Play Every Day - what a load of "Try Again"

<p>Vodacom - if you are going to give an incentive and reward to your customers who pay high rates to remain loyal to your business, at least provide us with a proper reward system and not a stupid game that simply defaults to "Try Again" whenever a person plays. I'm not interested in special ringtones or downloadable video content. Either give a decent prize or s**** the whole idea completely, because we all know that you make more than enough money from customers to reward them properly, instead of giving us trivial nonsense.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 09:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team