WG
W G

1 reviews | Active since Mar 2015

20 Dec 2016, 08:31

play every day ****s

<p>I played the above game and and won a music track free download see vodacom sms below</p> <p>Play Every Day: You've won a FREE music track to download! Click http://smart.vodacom.co.za/s/music to redeem. Expires 31/01/17 T&Cs apply</p> <p>I followed the link and download my "Free " track just to discover its a trick they subcribe you to a weekly subscription of R9.99 pw - I phoned vodacom and sent 6 emails of which they respond to and the last agent wpuls phoned me on the 19th December to resolve the issue needless to say i am still waiting - In my opinion vodacom ***** on a regular basis from their customers cause i always have trouble with them - so if you win a "free " music or video track PLEASE DO NOT DOWNLOAD YOU WILL END UP WITH A HELL OF AN ACCOUNT ON SUBSCRIPTION FEES </p>

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2016, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team