MM
Mohammad M

1 reviews | Active since Apr 2013

18 Jan 2017, 16:04

PLAY EVERY DAY PRIZE NOT WORKING

<p>I won a 15% discount for purchases in excess of R500 at CNA. I went to purchase something at R1 500.00 and when I gave the voucher code I am left red in the face saying it does not work. I was forced to pay full price. What a nice way to decieve your customers. I call the call centre and all they say is they can log a query. Pathethic to say the least !!!</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team