JC
James C

1 reviews | Active since Aug 2017

25 Aug 2017, 15:25

Play Every Day---Pay Every Day

VODACOM! What is the point? Why don't you remove the PLAY EVERY DAY option. Everyone keeps getting this message: ""You haven't won this time. My Vodacom App users get an additional free play every day.""

Also I have failed to see you guys post any winners of the BIG prizes that you advertised on TV, Radio and Magazine about PLAY EVERY DAY. I am talking about the things like the iPad etc. Was this all just an elaborate **** to get people to purchase additional PLAY EVERY DAY plays? Would Not Be Surprised. Waiting for a reply.

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team