1 reviews | Active since Apr 2010
Play Every Day competitiion
<p>Ive won a few music track downloads, ive tried notifying them that i cannot download as ive received errors. I then on my own, after another prize managed to download the track weeks ago and was suddenly subscribed to some silly R10 per week track pack. I have sent them numerous screenshots proving my difficulties and requested assistance all I get back is a useless email telling me they have requested a senior consultant to call me back. To this day no response yet Im still being charged R10 per week. </p> <p>I expect all this to be refunded and the useless subscribtion cancelled.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
