PLATINUM MEMBERSHIP NOT RE-NEWED

<p>Nicolas Karides - Platinum Vodacom Member.</p> <p>On The 02/09/2016 received a sms informing me that my membership would not be renewed due to insufficient spend.</p> <p>I called Plat services same day and was put through to Red Crew and they were not able to assist, I requested that a Plat Manager call me to date have not received a call 06/09/2019</p> <p>When renewing my last contract at Vodaworld I was advised by Vodacom salesman to change to the contract I am on now.</p> <p>My Questions are: Why change contract when salesman knew what spend had to be to remain Plat member</p> <p>Why nobody from Platinum has called me back as I wish to query the Plat rules which were revised 1 st June 2016 of which I read about in sms dated 02/09/2016.</p> <p>I am extremely dissatisfied with the service I have received in this regard</p> <p>And would appreciate a call from Platinum manager as to how this problem can be resolved urgently</p>