JR
Jarred R

1 reviews | Active since Dec 2009

10 Oct 2016, 14:24

Platinum Membership Call Centre

<p>I am a platinum member and I am due for an upgrade.The platinum call centre number is diverting through to the normal call centre and when answered no one can help me or they just transfer me to comeone else. I am wanting to upgrade to the new iPhone 7 (which I pre ordered) Can someone please contact me as a matter of urgency.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2016, 14:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team