JR
Jaco R
1 reviews | Active since Mar 2009
13 Oct 2019, 10:32
**** - Pity this name has been taken already.
I’m a Vodacom client for ... I don’t know? 9 years? Maybe 10? This weekend I tried porting my expired MTN contract to Vodacom. Yeah, nah. Apparently because I have 3 lines, I need to supply bank statements? Because ...let me get this straight ... I wanted to move my 12 year old number over to a Red package whereby I was going to default on, lose 2 voice only contract, a data sim only contract and fibre? Yeah I was going to spite Vodacom and ***** their? Nothing? As I have zero devices.
Affordability you say. Check my credit record. Unblemished. I’m going to **** all that up for an additional voice line with you ****s. Good show.
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Replies (2)
Vodacom's replyOfficial
13 Oct 2019, 16:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2019, 16:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
29 Oct 2019, 08:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards, Consumer Website Team
Vodacom's reply29 Oct 2019, 08:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards, Consumer Website Team