Pity there is no negative star option as that is what Vodacom deserves

Pity there is no negative star option as that is what Vodacom deserves. Second rate increase in less than a year and trying to cancel is an absolute nightmare. Staff are unhelpful and surly, keep blaming the system for being unable to process ‘exceptions’ and want to charge an early cancellation fee when all I have is a SIM card for internet connectivity and no device was provided for. I’m moving over to MTN and will avoid ever contracting with Vodacom ever again due to their lack of integrity, rampant corporate greed and clear disregard for their clients