SM
Shantineese M
1 reviews | Active since Dec 2019
06 Dec 2019, 17:21
Pitiful Upgrade system and service
I upgraded to an xbox and confirmed on more than 3 occasions but when my delivery showed up today it was a router and simcard. Really terrible service delivery for vodacom sales. They did not even bother to call and confirm my order before delivery. I did not even receive a rederence number to confirm my upgrade via sms
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Vodacom's replyOfficial
07 Dec 2019, 13:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2019, 13:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,