Pitiful after sales services and broken promises

<p>Recently acquired a new device and sim card and was told that activation of the sim card happens after 24-48 hours.</p> <p> </p> <p>Midway through this time period, I call the activation department ( ********** ) and get told that the activation process has started, I should wait out the remaining hours for activation to take effect.</p> <p> </p> <p>Post 48 hours I call the activation department and they then proceed to tell me that the activation will now take 7-14 working days because of a 'new process for activation,' after insisting on speaking to a supervisor I am then told that it was a technical fault on their side or the delivery side. So now the IT department has to process the activation</p> <p> </p> <p>Had I been told that activation would take 14 days initially, I would not have the 48hour expectation. </p> <p>Vodacom promised one thing but naturally did the opposite, shame on me for hoping for better I guess</p>