RN
Refilwe N

1 reviews | Active since Sept 2015

03 Sept 2015, 12:33

****ED THE HELL OFF!!!

The problem started on Tuesday(01/09/2015) 1 GIG of data was loaded and after 15 mins i received an sms that my data was depleted without me using the device.I called the data department (082155) anddid not get assistance i needed, the problem became worse because i did not get internet access after the call. i went to a voda store and my internet access was sorted and i could get internet access, but my data is still vanishing. I spoke to 5 consultants since Tuesday and NONE of them can explain what keeps finishing my data.. i bought 100MB of data today (3 sept 2015) and only switched on my data to check my whatsapp msgs and 60mbs dissapered, HOW??? Im really ****ed off now and need all my data back TODAY please before i take my final step of the ombudsman <br>

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2015, 15:55
Official
Hello Omo12,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,