****ed once again

Good Day, Once again im left terribly dissapointed in Vodacom-this is not the first time complaining about the SAME PROBLEM!!

Ive got a top up contract and i can not understand that almost every month on the 1st when my airtime gets loaded vodacom decides to make it disappear without me making any calls, and yes i have been explained to put off background data and the nicest part is that i even deleted facebook and still my airtime disappears!!

So this month on the 1st September 2018 i recieved R150 like always ( bear in 30th August 2018 i loaded a R29 whatsapp bundle). with this R150 i bought a 30day social GIG of R60 which now left me with -+ R80 as i made a short call the morning... so now im at ease knowing i have a separate whatsapp bundle and a data bundle just to find that when i wanted to make a call Saturday evening late hours due to me wanting to find out where my cousin is i get told (you have reached your call limit) i even tried putting on airtime advance and that also just disappeared!!! i am now again at whits end with this cos ive been really calm about it for some time but i dont see how i can be paying every month and then my airtime disappears without me using it!! i honestly dont think my contract will last with this network!! anything could have happened and then i have no airtime (knowing i git my airtime the very day)!!