1 reviews | Active since Oct 2018
****ed off customer
Good day, almost a month ago I complained about my account. Vodacom phoned me but until today NOTHING has been done... This is getting outrageous now. I have stopped my debit order. It's now a whole YEAR I'm waiting for a credit on my laptop but still I don't get any feedback from the manager Warren from vodacom in Galleria. Today I waited almost an hour for him to come out of his office and so I left. What if I just stop paying my account in total I think that is reasonable won't you think. I am one UNHAPPY customer. I've been with vodacom for very long and my account is always up to date but I'm NOT paying for vodacom's uninformed personnel 's incompatancy to do their damn job!!!! I want answers today otherwise I WILL stop paying my account. And I want credit WITH interest!!!! My fuel my time that I had to drive after damn vodacom!!!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin Abdurahman Consumer Website Team(SA)