****ed off after being **********

I been using Vodacom serivice for sometime and also their products they offer being the rush hour,my five,nightshift ect.<br> <br> Lastnight i purchased my five.At midnight i notice a R12 was taken from my account for no reason. I called after 12midnight and spoke to Thabang April who said that a consultant will call me in few hours with feedback. I then called back after 07:00am this morning and spoke to Nonkusele Khotso. I insisted that i speak to her manager because i havent received any feedback after my first call. She informd me that the manager is not available and will get them to call me at 08:00 am today. UP TILL NOW NO FEEDBACK.<br> <br> I have recently monitored their time and noticed that there hours in the rush and my five is actually 50 minutes or 55 minutes. I WANT TO SPEAK TO A MANAGER.CUSTOMERS PLEASE MONITOR YOUR AITIME AND SERVICE VODACOM PROVIDE AS THEY ARE RIPPING US OFF. I HAVE BEEN A LOYAL LONG SERVICE CUSTOMER BUT HIGHLY DISSAPOINTED AFTER MY FINDINGS.