LM
Lerato M
1 reviews | Active since Oct 2015
30 Oct 2015, 14:31
****ed off
I've upgraded my contract and got a new phone (Vodafone). This morning when trying to use it, it did not respond - it froze. Called repair call centre, was told to take it to the nearest voda shop. Called voda shop in Killarney, spoke to Sanela who told me the same thing \bring it to the shop so we can have a look at it". Went there now around 01:00pm"
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Vodacom's replyOfficial
30 Oct 2015, 17:09Hello lerato072207,
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call. I have escalated this poor service to the management of the store in question. I also sent you an SMS with the required details as discussed.
We apologise for any inconvenience caused.
Regards
Moddy K
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call. I have escalated this poor service to the management of the store in question. I also sent you an SMS with the required details as discussed.
We apologise for any inconvenience caused.
Regards
Moddy K
Best regards,
Vodacom's reply30 Oct 2015, 17:09
Official
Hello lerato072207,
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call. I have escalated this poor service to the management of the store in question. I also sent you an SMS with the required details as discussed.
We apologise for any inconvenience caused.
Regards
Moddy K
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call. I have escalated this poor service to the management of the store in question. I also sent you an SMS with the required details as discussed.
We apologise for any inconvenience caused.
Regards
Moddy K
Best regards,