****ed

last year i received a call to be told i owe vodacom R1000+.what happened was i had a contract with them and they billed me twice .i went to my bank and versed the money.little did i know the account will be blocked .for my surprise i was not notified the minute vodacom couldn't debit my account only when it was 1000 + more.i didn't have a problem to pay as i was given an account number and i just wanted to be on the good books with my network.i wanted to make two payments to settle the amount so i paid R600 on the 07/11/2014 @ 16:17 i also send proof of payment.but ever since my balance its still the same and even increasing .i couldn't pay the remaining amount because i wanted it to be rectified.don't know how many times i called and emailed proof of payment to TS Legal services but i was never assisted until the account was handed over to [Email Removed] their collections department.received a call and explained and send proof that i paid half of the amount they talking about.so lately am getting calls from TS Legal and also from Nimbles.am left confused and without help from both departments.am really tired of this explaining and sending proof of payments.