WG
Warren G
1 reviews | Active since Nov 2019
16 Nov 2019, 08:20
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16 days after applying for a new contract as an existing client. Asked for all my documents again but still waiting for someone to tell me the outcome. Every time i call i get different responses. Really for a company not to want new business its ridicules. Need to cancel existing as well. Don't want to be associated with such terrible service providers.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2019, 13:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply17 Nov 2019, 13:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
WG
Warren G's updateReviewer Update
20 Nov 2019, 11:07Still waiting for a call.
Please quote to cancel my existing line.thank u
Please quote to cancel my existing line.thank u
WG
Warren G's update20 Nov 2019, 11:07
Reviewer Update
Still waiting for a call.
Please quote to cancel my existing line.thank u
Please quote to cancel my existing line.thank u
Vodacom's replyOfficial
21 Nov 2019, 15:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply21 Nov 2019, 15:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team