JC
Jacinta C
1 reviews | Active since Apr 2024
27 Aug 2025, 19:41
Pillar to Post and ******* listing's
I'm horrified with the experience I have had with opening a Fibre line because once you move your address your nightmare begins. Vodacom should change their name to Pillar to post because when you call to solve a problem they send you around like crazy until u give up while it affects you. The agents need training. They give wrong information and it's the worst customer experience a person can have truly. I'm horrified with level of service and incompetence.
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Replies (1)Vodacom's replyOfficial
28 Aug 2025, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
