Pillar to post

All I wanted to do was get Vodacom to load the data bundle they promised me at time of upgrade. Simple request right? I was sent from department to department (6 to be in total) to get such a simple request sorted.

And this was something I should not even be calling in for.

Vodacom, do what you say you are going to do. And on the moments when it doesn't go according to plan,.....get your team to step up and take accountability to get a clients problem solved without being pushed from person to person!