1 reviews | Active since Nov 2016
Pillar to Post
<p>I was billed R15000 for data that I did not in May 2016. I logged a complaint and was never given a reference number. My four lines that I have/had with Vodacom have since been blocked and now cancelled while I still pay R8000 monthly for my contracts that I have had for over 20 years. I get sent form pillar to post each time I try to resolve this matter, today Vodacom called me to activate my lines after I requested that all my contracts be terminated...yet again I'm sent from pillar to post in trying to work with Vodacom to restore my lines. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
