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<p>I have been a Vodacom client since year dot. However, the last three months have made me seriously question my renewal of my contract. I have a Red account, which by their reports we are supposed to get SPECIAL assistance, well I feel sorry for everyone else.</p> <p>3 months ago I started having problems with getting a signal on my phone, dropped calles, to no coverage at all.</p> <p>I called reported it, and was sent in circles.</p> <p>I was asked to get a new sim, which i did. Still no joy</p> <p>I was asked to then take my iphone in for checking, as I purchased it through the iStore, I took it there and have now been waiting for 1 month for a replacement phone!!! Promises made and not kept. The latest is that they await stock from Apple</p> <p>When I try esculate this with Apple in USA they tell me to contact my service provider Vodacom.</p> <p>When I contact Vodocom I get told to contact Apple.</p> <p> </p> <p>I dont care who or what I just want my phone or a replacement phone.</p> <p>Why am I expected to pay my Vodacom account and my I tunes etc., but I have no service.</p> <p>I am totally frustrated with this type of service</p> <p> </p> <p> </p>