MZ
Mac Z

1 reviews | Active since Sept 2016

21 Sept 2016, 06:34

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<p>I took a new contract with vodacom in March on top of the one i had so i have 2 contracts now. Last month they added a bill for a device in my old contract. When i called, no one could tell me what that device is and i called from customer service to sales. I sent a message on the website for the complaint line and im still waiting.</p>

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Vodacom
Vodacom's reply21 Sept 2016, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,