SR
Sydney R
1 reviews | Active since Sept 2016
27 Mar 2019, 17:02
Piece of **** Vodacom broadband connection
Bad reception in Plattekloof glen
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Mar 2019, 18:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2019, 18:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Mar 2019, 18:51Dear Sydney,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 hours.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2019, 18:51
Official
Dear Sydney,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 hours.
Regards,
Vodacom Consumer Website Team