AM
Altonio M

1 reviews | Active since Sept 2019

20 Mar 2020, 13:16

Piece of ****

**** I wish there was no rating at all at the ****ed up service I received from this ****ing Vodacom store. You people are ****ing ridiculous! Yes, Kyle Walmer or whatever your name is and the ****ing lady that assisted you. I asked for two simple ****ing things which the store apparently can not help a customer with. I had an account query which I made a payment but still outstanding. I was told that I need to contact a number and was I did not fully explain what I was about to say and was cut off by saying sorry we can not help you. So quick to chase us away so that you can stand the **** around and do nothing only when you feel like it!. Secondly, I wanted to know what the insurance cover and was told" Uhm ya so the lady at the back says it seems like your insurance cover everything so ya." Thank you Kyle I could've sucked that up myself you piece of ****. And that lady who assisted him with the mask with your resting ***** face **** you too! Your service are pathetic and I wish I never had opened a ****ing contract with you ****ing people. ****ing disgusting service. Half an hour of nothing! **** YOU !

0
Replies (2)
Vodacom
Vodacom's reply20 Mar 2020, 17:14
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
AM
Altonio M's update20 Apr 2020, 18:49
Reviewer Update
Still no reply .
Mmmmm lockdown your new excuse?
Been prior to that..