MN
Musawenkosi N
1 reviews | Active since Oct 2017
09 Oct 2025, 08:53
****pie service from Vodacom
In May I queried a *****ulent account and submitted all the required documents, ID copy, affidavit and sample signatures. Last month the bank cited an outstanding account with Vodacom. I only realised then that the case was closed without being resolved EC-21E5-37Z9FD. I have since sent emails requesting clearance from this account to no available. I need this letter and my name removed from credit beaureas. You are messing with people's lives and you don't care.
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Replies (1)Vodacom's replyOfficial
09 Oct 2025, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Oct 2025, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
