****pie service from Vodacom.

I have never worked with a bunch of *********** service providers. My mother was double charged for a November statement which was already paid end of November. When asked why the statement was double charged one consultant Zodwa said she will escalate the matter because it was double charged but when we went back to Kelebogile she says the airtime was allocated twice in one month. Who's error is that and who used that extra allocated airtime?

Vodacom does not have any respect and remorse for its valuable customers.