JT
Jadine T

1 reviews | Active since Sept 2016

20 Jul 2022, 15:54

Phones delivered but contract sim cards cancelled due to "system error".

I upgraded my contract to a 2 phone deal. They cancelled the new number upon delivery saying there was "system fault" (could rather apologise instead of white lying).

After they take your money they dont care if you're damn number is working or not.

Based on your 2.4/10 rating I assume you don't give a **** about customers since your're sa's biggest service provider.

Service is 😂😂😂😂😂😂😂😂 to say the least.

0
Replies (1)
Vodacom
Vodacom's reply21 Jul 2022, 08:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team