WW
Wade W

1 reviews | Active since Mar 2012

14 Jun 2017, 11:27

Phoned me to add additional data

<p>Ronel phoned me from Vodacom and told me I will be paying less on my contract. Later I found out I am signing an ADDITIONAL data contract for another 24 months. NOT ion my contract that will expire next year. Also being rude to me when I tried to find out what the deal is about.</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply14 Jun 2017, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jun 2017, 11:10
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved