1 reviews | Active since Sept 2016
<p>After a phone call from a so called agent of Vodacom to me on 30 /8/16 my life turned up side down Promised my existing data account to drop in monthly instalment with no other effect what so ever</p> <p>In stead a new account was opened with a new sim no.</p> <p>I was mislead into a new contract which I cancelled in 2 days still no proof of cancellation AND my data sim blocked .. so for more than20 days I had no use of the router but I full installment were taken from my account 1/9/16 AND another will be taken on 1/10/16 after .endless calls to all departments, visits to local Voda shop ...I locked a call recording.. still waiting to get that </p> <p>Dont even talk about bad service In this case there is NO sevice</p> <p>Need help ASAP</p> <p> </p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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