TM
Thubelihle M

1 reviews | Active since Jun 2020

11 Jan 2021, 13:35

Phone your lawyers to cancel the contract!!

Vodacom are a bunch of bullies who will use every tactic for you to renew your existing contract even after requesting to cancel it and paying the outstanding balance in full. I comp**** with both and three months later I am receiving invoices and statements through email stating the account is still functioning. I paid over R8000.00 to settle this account and this is the service I get slapped with in the face, they will deal with my lawyers now. I cant wait to separate with VODA*****.

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2021, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team