Phone went in for repairs

I took my phone in on 2 February, it had a charging problem. It was going to take 3 working days to fix. On the second day they notified me that it needs to go to Johannesburg and that the repairing process was going to take 5 working days. On Thursday 12 February I got a notification that my phone arrived Durbanville. So on Saturday 14 February I went to Vodacom store 122 in Tygervallei were I gave it in for repairs. They said that it is in Durbanville but not with this shop yet. I will receive it tomorrow. Needless to say I went back on Sunday. No mam it will definitely be here by tomorrow. Monday, still no luck. No mam definitely tomorrow. I kept phoning every day. Same story. Thursday I spoke to Abie, he said that they didn't send the phone complete, but I will get it by Monday. So, today is Monday. Still no phone. I am using my phone for business purpose. Loosing money. Tik tok. <br> <br> Regards<br> Erna Rudert<br> [Email Removed]