RJ
Rasigan J
1 reviews | Active since Sept 2012
20 Jun 2024, 04:59
Phone was hacked and Vodacom not there to assist
Vodacom customer care support is absolutely useless! My cellphone number was hacked, and I tried calling a bunch of Vodacom numbers, all of them took me to that stupid bot Toby. I had to speak to a human! Sort your service out Vodacom. You’re not there in an emergency.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 Jun 2024, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jun 2024, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
