RJ
Rasigan J

1 reviews | Active since Sept 2012

20 Jun 2024, 04:59

Phone was hacked and Vodacom not there to assist

Vodacom customer care support is absolutely useless! My cellphone number was hacked, and I tried calling a bunch of Vodacom numbers, all of them took me to that stupid bot Toby. I had to speak to a human! Sort your service out Vodacom. You’re not there in an emergency.

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2024, 08:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team